Order Shipped: Notification Letter Examples & Templates to Delight Your Customers
Letter #1: Your Pink Vases Have Shipped!
Your order of pink vases has shipped and will arrive within ten days. The red vases will ship separately from our Springfield warehouse within two weeks. The invoice for today's shipment is enclosed. For questions, call [phone number]. Thank you for your business!
Letter #2: Order Shipped: Your Doe Books Are On Their Way!
Your order from Doe Books has been filled and should arrive within 15 days. Payment is due by the end of the month. Thank you for your order!
Letter #3: Your Custom Backpacks Have Shipped!
Your custom-made Doe's Wunderhiker backpacks have shipped via third-class mail, as requested. They should arrive within five business days. Thank you for choosing Doe's!
Letter #4: Enjoy Your Premium BBQ Brisket!
Your 40 pounds of Doe's Premium BBQ Brisket have been shipped by refrigerated airfreight. The invoice, including shipping costs, is enclosed. We guarantee freshness and quality. Please contact us if you have any concerns, and we'll gladly provide a refund or credit. Thank you for your order!
Letter #5: Good News: Your Order Has Shipped!
Your order #[order number] has been shipped and is on its way to you. You can expect to receive it by [estimated delivery date]. Track your package with this tracking number: [tracking number].
Letter #6: Order Update: Your Package is in Transit!
Your order #[order number] has been shipped and is expected to arrive by [estimated delivery date]. We'll email you when it's out for delivery. Thank you for your purchase!
Letter #7: Exciting News: Your Order is on Its Way!
Just wanted to let you know that your order #[order number] has left our warehouse and is en route to your doorstep. We'll notify you once it's out for delivery. Thank you for your patience!
Letter #8: Your Order #[order number] Has Been Shipped!
Great news! Your order #[order number] has been shipped. You can track its progress using this tracking number: [tracking number]. We hope you enjoy your purchase!
Letter #9: Order Confirmation and Shipping Notification
This is to confirm that your order #[order number] has been processed and shipped. You can expect to receive it by [estimated delivery date]. A tracking number will be provided shortly.
Letter #10: Your Package Has Been Dispatched!
We are happy to inform you that your package containing order #[order number] has been dispatched and is now on its way. We will send you a notification when it is out for delivery. Thank you for choosing us!
Letter #11: Your Order Has Shipped!
We're excited to inform you that your order #[Order Number] has been shipped! You can expect to receive your package on [Estimated Delivery Date]. You can track your shipment using the following tracking number: [Tracking Number]. Thank you for your order.
Letter #12: Order Update: Your Package is On Its Way
Great news! Your order #[Order Number] has been processed and is now on its way to you. We've partnered with [Shipping Carrier] to ensure timely delivery. You can track your package's progress using the tracking number: [Tracking Number]. We hope you enjoy your purchase!
Letter #13: Shipping Confirmation for Order #[Order Number]
We're pleased to confirm that your order #[Order Number] has been shipped on [Shipping Date]. Your package is expected to arrive on [Estimated Delivery Date]. For your convenience, we've included a tracking number: [Tracking Number]. If you have any questions about your order, please don't hesitate to contact us.
Expert Tips
- Start with a clear subject line that states the order has shipped.
- Include the order number, shipping method, and estimated delivery date.
- Provide a tracking number, if available.
- Thank the customer for their order.
- Offer customer support contact information in case of questions.
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own order letter effectively:
Sample Sentences
- Thank you for your recent order from Doe's Department Store. The package was shipped today by air mail and should arrive at about the same time as this letter.
- We have received your order dated August 23, 2018 and we are shipping it to you today. Thanks for using our catalog service.
- Enclosed in this package is the merchandise you ordered. Thank you for thinking of us.
- We shipped your order, dated July 7, 2018, today by Overnight Express. We trust that it will be up and running tomorrow. Thank you!
- We have shipped the sewage pumps you ordered through contract #12345 by Freight Express. They should arrive at the Springfield site on Wednesday or Thursday of next week, July 23 or 24.
Key Phrases
- by the time you receive this
- enclosed in this package
- for thinking of us
- have received your order
- have shipped
- partial shipment of
- please note that
- should arrive within
- should arrive by
- should have received it by now
- thank you for
- the merchandise you ordered
- shipped it today by
- was shipped this morning by
- appreciate your using
- will send them to you by
- will ship the balance on
- will ship it to you on
- your recent order of
- your use of our service
Sample Sentences
- Demand for model 221 has been very heavy, and it is currently on back order. We anticipate a shipment by the end of this month, and we will send your order as soon as it arrives.
- Per your instructions, we have substituted blue, your second color choice, for your original selection of red.
- Your order is complete except for the Doe Fan Motor, Stock #3K663, which that company no longer manufactures. We were informed of the change after our catalog went to press, and we apologize for the inconvenience. We list several other compatible motors in the catalog if you would like to reorder.
- We were unable to fill your order for a "Doe Wind gauge" because we do not list such an item in our catalog. Please double-check the description and stock number on it. If we have it, we will gladly send it.
- We do not keep the model 34 crane in stock, but rather order it directly from the manufacturing company.
Key Phrases
- anticipate receiving a shipment
- apologize for the inconvenience
- apologize for the delay
- as per your instructions
- as a possible alternative choice
- as soon as it arrives
- at the same price
- can offer you the option of
- demand has been very heavy
- discontinued that model
- due to overwhelming demand
- have arranged to order it from
- if you would prefer to cancel
- if you would like to
- is complete except for
- is currently on back order
- is back ordered
- just call us at
- may be an acceptable substitute
- model has been discontinued
- shipped directly from the manufacturer
- sorry for the delay
- two separate lots
- were unable to
- were shipped separately
- will send the rest of your order
- will express it to you
- your second choice
Sample Sentences
- At your request, we have charged your account $456.70, following our standard terms of net 30 days from date of shipment. All payments must be in U.S. dollars.
- We have sent the order COD at your request.
- We have received payment in full with your check #334.
- As I told you on the phone yesterday, the manufacturer has recently raised the wholesale price on model #23 agricultural pump to $2,235.00. We have charged your account the difference of $145.00.
- Freight for this delivery was $3500. We will add this amount to your invoice.
Key Phrases
- able to give you the benefit of
- according to our standard terms
- all payments must be in
- are happy to inform you
- as you requested
- as we discussed
- as previously arranged
- charged it to your account
- has been charged to your
- have received payment in full
- have charged the amount to
- have credited your account with
- have sent the order COD.
- included the shipping charge
- qualified for a volume discount on
- received your check for
- shipping for this delivery was
- thank you for your advance payment
- the difference is
- the recent price increase
- the freight charges amounted to
- will be no extra charge for
Sample Sentences
- We packed your order with care and attention to detail, but sometimes errors and omissions occur. Please check your order when it arrives and let us know if it is complete. We are happy to make exchanges on unused or defective equipment.
- Thanks again for your order. We hope you will think of us again when you need precision equipment.
- We appreciate your business and look forward to serving you again in the near future.
- Remember, for top quality products and service, the name to trust is Doe Corporation.
- In addition to the sewage pumps you ordered, we also carry a full line of water treatment equipment and products. I have enclosed a copy of our most recent catalog, and we have added your name to our mailing list.
Key Phrases
- also carry a full line
- appreciate your business
- are confident that you will
- as soon as possible after
- attention to detail
- enjoy many years of
- errors and omissions do occur
- filling your next order
- have used every care
- have expanded our line to include
- hearing from you again
- hope you will think of us again
- if there are any problems with
- let us know if
- look forward to
- next time you need
- please check your order
- please feel free to
- serving you again
- thank you for your order
- trouble-free service from
- want you to be satisfied
- was filled with care
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