14+ Order Change Request Examples & Templates for Smooth Modifications
Letter #1: Increase Order for Holiday Wreaths
I previously ordered 35 holiday wreaths from your autumn catalog (order enclosed). I would like to increase this order by 15 for a total of 50 wreaths. Our high school band is fundraising with these wreaths, and we'd like to inquire about potential discounts for bulk orders. Please send your response and invoice to [Address] or call [Phone Number].
Letter #2: Change Table Covering Color
I need to change my recent order of table coverings from royal blue to rose. All other details (dimensions, number, shapes) remain the same. I am enclosing a check for $[Amount], the quoted balance. Please confirm this change and notify me of any issues.
Letter #3: Remove Items from Order Placed on [Date]
Please remove two pairs of "quilted cold-weather shop coveralls" (size XL, catalog number 456-7) from my order placed on [Date]. I no longer need these items. Please process the rest of the order as specified. I assume my account will be credited the difference of $[Amount]. Thank you for your assistance.
Letter #4: Reduce Quantity of Office Dinner Order
I need to reduce my office dinner order from 25 to 20 meals. I placed the order on [Date] and am notifying you within 48 hours. Please adjust my bill accordingly. I apologize for the inconvenience.
Letter #5: Change Wording on Wedding Invitation Order #30454
Please change the date on my wedding invitation order #30454 to Monday, July 13, 2019. The wording in the second paragraph should now read: "You are cordially invited to a reception in their honor on Monday, July 13, 2019." I am enclosing a check for $[Amount] to cover preprinting changes. Please contact me at [Phone Number] with any questions.
Letter #6: Order Change: Update Shipping Address
I'd like to change the shipping address for order #[Order Number]. The new address is [New Address]. Please confirm that this change can be made before the order is shipped.
Letter #7: Request to Change Product Size
I recently placed an order for [Product Name] in size [Original Size], but I would like to change it to [New Size]. My order number is [Order Number]. Please let me know if this change is possible and if there are any additional charges.
Letter #8: Modify Subscription Plan
I am currently subscribed to your [Subscription Plan Name] plan. I would like to switch to the [New Plan Name] plan starting from [Date]. Please confirm the change and adjust my billing accordingly. My account number is [Account Number].
Letter #9: Update Quantity of Ordered Items
I'd like to modify my order #[Order Number] to increase the quantity of [Product Name] from [Original Quantity] to [New Quantity]. Please update the order and let me know if there are any changes to the total price or shipping costs.
Letter #10: Request to Change Delivery Date
I need to reschedule the delivery of my order #[Order Number] to [New Delivery Date]. The original delivery date was [Original Delivery Date]. Please confirm if this is possible and update my order accordingly.
Letter #11: Change Payment Method for Order
I would like to change the payment method for my order #[Order Number]. Please update the payment method from [Original Payment Method] to [New Payment Method]. I have provided the necessary details for the new payment method below.
Letter #12: Add Items to Existing Order
I would like to add the following items to my existing order #[Order Number]:
- [Item Name] ([Quantity])
- [Item Name] ([Quantity])
Please update my order and provide me with the revised total cost, including any additional shipping fees.
Letter #13: Request to Change Shipping Address
I am writing to request a change to the shipping address for order #[Order Number]. Please update the shipping address to: [New Address]. I apologize for any inconvenience this may cause and would appreciate your prompt attention to this matter.
Letter #14: Order Modification: Change in Product Selection
I would like to request a modification to my order #[Order Number] placed on [Date]. I would like to replace [Original Product Name] with [New Product Name]. I understand there may be a price difference, and I am willing to pay any additional charges.
Letter #15: Update Payment Method for Order #[Order Number]
I am writing to request a change to the payment method for order #[Order Number]. Please update my payment information to [New Payment Method]. I have attached the necessary details for your reference. Thank you for your assistance.
Expert Tips
- Clearly state your intention to change the order and specify the changes you want to make.
- Include the order number, date, and any other relevant details to help the recipient identify your order.
- If applicable, provide a reason for the change, such as a change in plans or an error in the original order.
- Request confirmation of the change and any adjustments to the price or shipping.
- Offer to provide any additional information or clarification if needed.
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own order letter effectively:
Sample Sentences
- This morning, while looking over the order I sent to you yesterday, I realized that I requested 15,000 quartz halogen task lights instead of 1,500. Clearly, I need to change the order.
- After looking more closely at my inventory printout, I realized that I didn't order enough micrometers for our big micrometer sale next month.
- The owners and architects of the Doe Building have been adjusting the plans. Consequently, the structural steel specifications have changed slightly.
- When I ordered seats for the evening performance on November 12, 2019, I expressed a preference for the mezzanine section, but I neglected to mention that my wife is confined to a wheelchair. Please provide aisle seats.
- The demand for umbrellas this fall has far exceeded our expectations, so we will need to double our order.
Key Phrases
- a clerical error
- a typographical error
- adjustments to our plans
- afraid that I need to
- after looking more closely
- an unfortunate error
- change our delivery date
- changes in the specifications
- circumstances have altered
- due to unprecedented demand for
- had not made provision for
- make a change in our order
- minor changes to
- possible to reschedule
- realized that I failed to
- reviewing yesterday's order
- revise our agreement
- take into consideration
- unfortunately neglected to
- will need to change
Sample Sentences
- I ordered a "ten hp extra high torque motor," stock #6K885, listing for $774.00 in your most recent catalog. This should actually be the five hp model, stock #6K882, for $444.50.
- My order, dated October 23, 2018, requested several items for our Christmas display, but you need to cancel the potted pear tree, #A776. We still have the tree we ordered from you last year, which is flourishing and now three feet taller!
- The revised specifications and drawings for the structural steel are attached.
- Since my partner has resigned from the organization, his name (John Doe) needs to be removed from the card.
- The part I originally needed was described in your catalog as "Stock # 6C647, electrical plug lockout device," listing for $19.56 each. However, I found that what I actually need is Stock # 6C650, the next larger size.
Key Phrases
- account number is
- customer number is
- details I gave over the phone were
- enclosed is a copy of
- faxed the original order
- had requested a
- have enclosed the
- items in question are
- kindly delete the
- order was placed by
- order number is
- placed the order on
- our order consisted of
- placed on purchase order number
- placed the order on
- purchase order number is
- quantity should be changed to
- replace with item number
- revised specifications are
- should be replaced by
- telephone number is
- the following items
- the original order was dated
- the purchase order number is
- the following list of items
Sample Sentences
- The order was to be charged to my account.
- If you will inform me of the additional cost that this change will incur, I will forward another money order to cover the difference.
- I assume that my charge account bill will reflect the changes I specified here.
- I originally arranged to pay for this shipment COD, so if that is still acceptable I will pay when the order arrives.
- I assume that this change in the order will result in a price reduction, so please refund the difference.
Key Phrases
- bill the service charge to
- bill me for the additional
- in accordance with your policy on
- kindly credit my account with
- partial credit to my card
- please refund the difference
- please leave the credit on our account
- please refund my
- request a refund of the balance
- same payment arrangements
- send me a statement
- send me a check in the amount of
- statement will reflect
- the provisions for canceled or altered orders
- understand that there is a fee
- will contact you regarding
- will expect a partial refund
- will pay the balance on delivery
- will send an additional check
Sample Sentences
- I depend on your rapid service and high quality products to keep my equipment running, and I apologize for any inconvenience this change may cause.
- I am sorry for the trouble.
- Please accept my apology for this inconvenience.
- I appreciate your attention to this matter and extend my apologies.
- I am disturbed that my technician did not do a better job of diagnosing the problem in the first place. His error has caused a lot of inconvenience for your staff. Thanks for your understanding.
Key Phrases
- always appreciate your
- am sorry for
- any trouble we have caused you
- apologize for any inconvenience
- apologize for our unfortunate error
- appreciate working with
- appreciate your patience
- assured that this will
- extend my apologies to
- has always impressed me
- have always been satisfied with
- look forward to
- please accept my apologies
- regret causing you inconvenience
- thank you for your understanding
- the services you provided
- with your customer service
- with your products and service
- your attention to this matter
- your professional attitude
- your prompt attention to
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