Cancel Your Order with Confidence: 10+ Templates and Examples
Letter #1: Cancel Encyclopedia Order
Please cancel my order for a set of encyclopedias (order dated [Date]). The cost is currently too high for my budget. I am exercising my right to cancel within the three-day period as stated on the order form. I have stopped payment on check #[Check Number] for $[Amount] given to your salesperson, [Salesperson Name].
Letter #2: Change Rush Order to Regular Order for Color Photocopies
Please change my rush order for color photocopies to a regular order. I no longer require the copies by Monday. Please process the order as standard and let me know the estimated completion date. I will pay all costs upon pickup.
Letter #3: Cancellation of Rush Order for Ski Equipment (Order #1234-5)
Please cancel my rush order for ski equipment (Order #1234-5) as I have already received the necessary items from another source. No charges should be made to my account. I apologize for any inconvenience.
Letter #4: Cancellation of Blanket Seat Cover Order
Please cancel my order for blanket seat covers (Order #[Order Number]). My husband has already purchased a set. Since I ordered on approval, I understand that I will not be billed. Thank you.
Letter #5: Cancellation of Wallpaper Order #12345
Please cancel my order for ten rolls of fuchsia "Waves" wallpaper (Order #12345) as it does not match my decor. Please credit my account for the refunded amount. I apologize for any inconvenience.
Letter #6: Order Cancellation: [Product Name] ([Order Number])
I would like to cancel my order for [Product Name] ([Order Number]). I have changed my mind and no longer need the item. Please confirm the cancellation and refund the purchase price to my original payment method.
Letter #7: Cancellation of Subscription Service
I am writing to cancel my subscription to [Service Name]. My account number is [Account Number]. Please confirm cancellation and stop any future charges to my account. Thank you.
Letter #8: Request to Cancel Event Registration
I am requesting to cancel my registration for [Event Name] on [Date]. I am no longer able to attend due to [Reason]. Please confirm cancellation and refund my registration fee if applicable. Thank you.
Letter #9: Cancellation of Hotel Reservation for [Date]
I need to cancel my hotel reservation for [Date] at [Hotel Name]. My confirmation number is [Confirmation Number]. Please confirm cancellation and refund any deposit paid. Thank you.
Letter #10: Cancellation of Flight Booking
I would like to cancel my flight booking on [Airline Name] from [Departure Airport] to [Arrival Airport] on [Date]. My booking reference is [Booking Reference]. Please confirm cancellation and process the refund according to your policy. Thank you.
Letter #11: Cancellation of Online Course Enrollment
Please cancel my enrollment in [Course Name] starting on [Date]. I am unable to participate due to [Reason]. Please confirm cancellation and process a refund if applicable. Thank you.
Expert Tips
- Clearly state your intention to cancel the order.
- Include the order number, date, and any other relevant details.
- Provide a brief reason for cancellation, if applicable (e.g., changed mind, found a better option, financial constraints).
- Request confirmation of cancellation and any applicable refund or credit.
- Maintain a polite and professional tone.
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own order letter effectively:
Sample Sentences
- I need to cancel an order I sent in by fax yesterday. We discovered that we need only a minor, inexpensive part to fix the pump, so we don't need a new motor.
- I must cancel the order I made last week for several birds. I just received a letter from the animal rights people threatening to picket our store if we use live animals in our Christmas sales.
- Because of a disastrous fire in our building yesterday, I need to cancel the order I just placed with you on Monday.
- Please cancel my order for a new computer system which I placed last week. After having a consultant evaluate our needs, we realize we need a very different configuration.
- Please cancel my subscription to your magazine. I find it does not meet my needs.
Key Phrases
- a misunderstanding of
- after careful evaluation of
- are satisfied with
- are no longer in need of
- at the time that we ordered
- because of a change in
- find it necessary to
- have sufficient in stock
- have decided to discontinue our service
- have decided not to
- have found a more suitable
- kindly cancel my order
- market conditions dictate that
- need to cancel the order placed on
- no longer need the
- only needed a minor repair
- please cancel our subscription to
- please disregard the order
- regret the necessity
- request that you discontinue
- was under the impression that
- were unaware of
- will have to cancel our order for
Sample Sentences
- I ordered an "extra high torque motor," stock #1234, listing for $775.00 in your most recent catalog.
- My order, dated October 23, 2018, requested several items for our Christmas display:
#123 4 calling birds @ 32.50 130.00
#234 3 French hens @ 12.54 37.62
#345 2 turtle doves @ 35.00 70.00
#456 1 partridge 43.67
#567 1 pear tree, potted, 4-6' 27.45
Total $308.74 - The part I needed was described in your catalog as "Stock #123, Electrical plug lockout device," listing for $10 each. I ordered it on March 15.
- Now that my inventory records are up to date, I see that we do not need any more of the Model W123 than we already have. It is not what you would call a "fast seller," but I like to keep a few on hand for my regular customers.
- I used your standard order form imprinted with my customer number: 123.
- Enclosed is a photocopy of my original order, which I mailed two days ago on March 15.
Key Phrases
- account number is
- customer number is
- details I gave over the phone were
- enclosed is a copy of
- faxed the order to you
- had requested a
- items in question are
- just as you were closing on March 15
- order number is
- order was placed by
- our order consisted of
- placed the order on
- placed on purchase order number
- purchase order number is
- telephone number is
- the purchase order number is
- the original order was dated
- the following list of items were
- the following items
Sample Sentences
- Please return my check in the enclosed envelope.
- The order was to be charged to my account, so no money needs to be credited or returned unless a charge was added.
- Please return the money order that I sent.
- I trust that you have not yet put a charge on my credit card, but if you have, please post a credit to cancel out the charge.
- I was expecting to pay for this shipment COD, so you need not be concerned with crediting my account.
Key Phrases
- bill the service charge to
- cancel the credit card transaction
- expect a full refund
- fee for canceled orders
- have directed my bank to stop payment
- have requested a stop payment on
- in accordance with your policy on
- kindly credit my account with
- please cancel the charge on
- please leave the credit on our account
- please refund my
- please return my check
- refund my down payment
- request a refund of the balance
- return the money order
- return my check in the amount of
- send me a statement
- the full amount
- the provisions for canceled orders
- understand that there is a fee
- will contact you
Sample Sentences
- I depend on your rapid service and high quality products to keep my equipment running, and I apologize for any inconvenience this cancellation may cause.
- I am sorry for the trouble.
- Please accept my apology for this inconvenience.
- I appreciate your attention to this matter and extend my apologies.
- I am disturbed that my technician did not do a better job of diagnosing the problem in the first place. His error has caused a lot of inconvenience for both our staffs. My apologies. Thanks for your understanding.
Key Phrases
- a continuing relationship
- always appreciate your
- am sorry for
- any trouble we have caused you
- apologize for our unfortunate error
- apologize for any inconvenience
- appreciate your patience
- appreciate working with
- assure you that this will
- extend my apologies to
- have always been satisfied with
- have always been impressed with
- look forward to
- please accept my apologies
- regret the necessity of
- regret causing you inconvenience
- thank you for your understanding
- the services you provide
- will conclude the matter
- with your customer service
- with your products and service
- your professional attitude
- your prompt attention to
- your attention to this matter
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