Payment Discrepancy Notice Letter Examples & Templates

Letter #1: Payment Discrepancy Notice

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Your [month] payment was $[paid amount], but the invoice amount was $[invoice amount]. We've added the $[difference] difference to your [month] bill. To discuss other options, call [phone number].

Letter #2: Payment Adjustment Request

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Thank you for your recent $[paid amount] payment. The balance due was $[invoice amount]. Kindly send the remaining $[difference] to settle your account. We appreciate your prompt attention.

Letter #3: Rent Payment Update

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Your rent payment of $[paid amount] was received. Please note that the rent increased to $[invoice amount] this month. To avoid any late fees, please send the $[difference] balance by [date].

Letter #4: Service Charge Update

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Your $[paid amount] payment for [month] lawn services was received. On [date], additional weed spraying cost $[amount], totaling $[total amount]. Unless you prefer otherwise, this will be added to next month's bill. For questions, call [phone number].

Letter #5: Underpayment Notice: Balance Due

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We appreciate your recent payment, but it seems there's an outstanding balance of $[amount] on your account. Please review your invoice and send the remaining amount by [date] to avoid any late fees.

Letter #6: Payment Discrepancy: Action Needed

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We've noticed a discrepancy in your recent payment. The amount paid was $[paid amount], while the total due was $[invoice amount]. Please remit the $[difference] difference at your earliest convenience.

Letter #7: Incorrect Payment Amount: Review and Update

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Your recent payment of $[paid amount] doesn't match our records. According to our invoice, the amount due is $[invoice amount]. Kindly review your records and send the remaining balance if necessary.

Letter #8: Payment Reminder: Outstanding Balance

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We appreciate your continued business but want to remind you of an outstanding balance of $[amount] on your account. Please ensure payment is made by [date] to keep your account in good standing.

Letter #9: Invoice Discrepancy: Clarification Needed

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We're writing to clarify a discrepancy in your recent payment. Our records show a different amount due than what was paid. Please review your invoice and contact us if you have any questions.

Letter #10: Partial Payment Received: Balance Remaining

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Thank you for your partial payment of $[amount]. However, a balance of $[amount] remains on your account. Please remit the remaining amount by [date] to avoid any additional charges.

Expert Tips

  • State the payment discrepancy clearly and concisely.
  • Include the correct payment amount and due date.
  • Offer solutions for resolving the discrepancy, such as paying the remaining balance or contacting customer service.
  • Maintain a professional and polite tone.
  • Express appreciation for the customer's business.

Write Unique and Personalized Letters: A Step-by-Step Guide

Follow these simple steps to write your own credit letter effectively:

Sample Sentences
  • The payment we received on 14 July in the amount of $60.89 leaves a balance due of $20.00.
  • We recently received your check #719 for $130.00. If you will carefully review your copy of the June 13 invoice, you will see that the amount you owed was $180.00, not $130.00.
  • We regret to inform you that your payment received on 9 March for February services was $200.00 less than it should have been.
  • This letter is to notify you that you paid $59.99 instead of $69.99, the total amount due.
  • Thank you for your prompt payment of $560.00. Although our invoice did show that amount for the products ordered, you forgot to include the shipping costs and sales tax.
  • We appreciate your payment of $199.00; however, it leaves a balance of $21.00. You may have calculated the payment for your order with an old catalog.
Key Phrases
  • according to our records
  • appreciate receiving your payment
  • failed to include
  • have mistakenly paid
  • have a balance due of
  • if you will carefully review your
  • less than the amount due
  • may have overlooked the
  • miscalculated the payment
  • need to notify you that
  • omitted the charges for
  • our billing records show that
  • our records show that
  • overlooked the charge for
  • received your check
  • regret to inform you that
  • the payment you sent on
  • the amount owed was
  • your prompt payment of

Sample Sentences
  • If you send the remaining $22.50 within the next ten days, we can update your account and disregard any late fees.
  • Please send us the remaining $100.00 now.
  • You may either pay the balance now, or we can add the amount to your next bill.
  • We know you plan to close for the holidays, so we request that you send the extra $73.00 now, rather than with your next payment.
  • Enclosed is your corrected statement. Please remit $32.75 within the next ten business days.
  • We have added $97.91 to your next billing statement. If for some reason you wish to handle this payment differently, please call 555-5555.
  • Please add $19.00 to your next payment.
Key Phrases
  • add the balance to
  • add the amount to
  • as soon as possible
  • can add the amount to
  • disregard the late fee
  • do one of the following
  • enclosed is your corrected statement
  • in the enclosed envelope
  • keep payments up to date
  • no need to pay the balance now
  • no need to pay this separately
  • pay the balance now
  • please add the balance to
  • reflecting the amount still owed
  • request that you send
  • send the remaining
  • the amount will be reflected on
  • to avoid finance charges
  • to avoid the late fee
  • will send another statement
  • will be a late fee of
  • your next payment to us
  • your next billing statement

Sample Sentences
  • If you feel we have made an error in our calculations, please call 555-5555.
  • If you have any questions or concerns, please call. We are always pleased to serve you.
  • If we can assist you in this matter, please call 555-5555.
  • We appreciate your cooperation in this matter. Let us know if we can make the payment process easier for you in the future.
  • Thank you for your prompt and consistent payments. Please tell me if you need more help or information to correct this error.
  • We value your account. Please feel free to call us if you have any questions or concerns.
  • If we can be of further assistance to you, please call our office at 555-5555 or write to the address below.
  • I would be happy to answer any questions you may have about our billing procedures.
Key Phrases
  • always a pleasure to
  • any questions you may have
  • anything we can do
  • appreciate your business
  • appreciate your cooperation
  • are a valued customer
  • feel free to call
  • for your patronage
  • if you need more information
  • if you feel that we have made an error
  • if you have any questions
  • if you have any difficulty with
  • let us know if
  • make it easier for you
  • thank you for
  • to answer your questions
  • to correct this error
  • value your account
  • would be happy to
  • write to the address below

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