Credit Account Cancellation/Withdrawal Letter Examples & Templates

I have reviewed your account with [company name] and note that it is 90 days past due. The payment of $[amount] you promised on [date] has not been received. Therefore, I must inform you that I have closed your credit account.

[Company Name] appreciates your business and hopes we can continue on a cash basis while you resolve your delinquent balance. I wish you well.

We regret to inform you that we must close your charge account with [store name] due to a consistent record of late or missed payments. In [year], your payments were [number] days late in [months], and payments in [months] were missed entirely.

We understand that temporary financial difficulties may arise. Due to your long relationship with our store, we prefer to resolve this directly. Please contact customer service at [phone number] and speak with [name] to arrange a new payment schedule.

We hope to work together to correct this and restore our good relationship. [Store Name] appreciates your patronage and looks forward to serving you in the future.

Upon review of your account, I must suspend your credit line with us. Your balance has exceeded your credit limit by [percentage] for [number] days, and we have not received a payment in that time.

While your credit privileges are suspended until your balance is within your limit, we welcome continued sales on a cash basis. Our accounts receivable officer, [name], can help you design a workable payment plan.

Your business is important to us, and we hope to continue our relationship. We wish you the best during this time.

We regret to inform you that we can no longer ship supplies on credit. As a small company, we cannot carry balances over $[amount] for more than [number] days.

We will continue to send you materials COD. We appreciate your business and hope to continue supplying your needs. For questions, contact [name] at [phone number].

We are writing to inform you that your credit account with [company name] has been closed due to non-payment. Despite multiple attempts to contact you, we have not received the outstanding balance of $[amount].

We understand that circumstances may have changed, and we encourage you to contact us to discuss a possible resolution. If you have any questions, please don't hesitate to reach out to our customer service team.

We are writing to inform you that your credit account with [company name] has been temporarily suspended due to inactivity. We understand that you may not have needed to use your credit line recently, but our policy requires us to suspend accounts that have been inactive for [number] months or more.

If you wish to reactivate your account, please contact our customer service team. We will be happy to assist you in restoring your credit privileges.

We are writing to inform you of a change to your credit limit with [company name]. After a review of your account and payment history, we have decided to reduce your credit limit from $[amount] to $[amount].

This decision was made based on several factors, including your recent payment history and current credit utilization. We understand that this may be an inconvenience, but we believe it's a necessary step to ensure responsible credit management.

If you have any questions or concerns, please do not hesitate to contact our customer service team.

We are writing to inform you that a temporary hold has been placed on your credit account with [company name] due to suspicious activity. We have detected unusual transactions on your account that do not align with your typical spending patterns.

To protect your account and prevent unauthorized use, we have temporarily suspended your credit privileges until we can verify the legitimacy of these transactions. Please contact our fraud prevention team at [phone number] to discuss this matter and provide any additional information that may be helpful.

We apologize for any inconvenience this may cause and appreciate your cooperation in resolving this issue.

We are writing to inform you that your credit account with [company name] is currently under review. We have noticed some concerning trends in your payment history, including late payments and exceeding your credit limit.

If these trends continue, we may be forced to close your credit account. We value your business and would like to avoid this outcome, so we encourage you to take immediate action to improve your payment behavior.

Please contact our customer service team to discuss your options and develop a plan to bring your account into good standing.

We are writing to request updated financial information to ensure that your credit line with [company name] remains appropriate for your current financial situation.

To maintain your credit privileges and potentially increase your credit limit, please provide us with the following documents:

• Most recent bank statements
• Income verification (pay stubs, tax returns, etc.)
• Any other relevant financial documents

You can submit these documents securely through our online portal or by visiting our nearest branch. We appreciate your cooperation and look forward to continuing to serve your credit needs.