Error Correction & Revision Confirmation Letters: Examples & Templates for Clear Communication
Letter #1: Email System Update Confirmation
We have resolved a software error that was affecting email delivery. To update your mail system and benefit from improved reliability and speed, please review the attached instructions.
Letter #2: Manual Error Correction Notice
Thank you for reporting the error on page [page number] of our manual. We have confirmed this as a printing error and will correct it in the next edition.
In the meantime, the corrected information is available on our electronic bulletin board. We appreciate your feedback in helping us maintain accuracy.
Letter #3: Billing Statement Correction Confirmation
I apologize for the error in your billing statement, which we discussed this morning. The corrected statement will be sent to you by [date]. Please don't hesitate to contact me at [phone number] if you have further questions or concerns.
Letter #4: Employee Newsletter Correction: Christmas Bonus
This memo corrects an error in the employee newsletter dated [date]. The Christmas bonus amount is [correct amount], not the previously stated [incorrect amount].
We apologize for any confusion caused by this typographical error. Thank you for your hard work this year, which contributed to an 8% increase in sales. We wish you a happy holiday season!
Letter #5: Website Maintenance Update
We'll be performing scheduled maintenance on our website on [date] from [time] to [time]. During this time, some features may be unavailable.
We apologize for any inconvenience and thank you for your patience. We'll notify you once the maintenance is complete and the website is fully functional again.
Letter #6: Event Schedule Update
Please note that the schedule for the [Event Name] event on [date] has been updated. The revised schedule is now available on our website or event app.
We apologize for any inconvenience this may cause and look forward to seeing you at the event!
Letter #7: Appointment Reschedule Confirmation
This is to confirm that your appointment with [person's name] on [original date] at [original time] has been rescheduled to [new date] at [new time].
We apologize for any inconvenience caused by this change. Please confirm if this new time works for you.
Letter #8: Meeting Cancellation Notice
Due to unforeseen circumstances, the [Meeting Name] meeting scheduled for [date] at [time] has been canceled.
We apologize for any inconvenience this may cause. We will reschedule the meeting as soon as possible and notify you of the new date and time.
Letter #9: Webinar Rescheduled
We are writing to inform you that the [Webinar Name] webinar, originally scheduled for [original date] at [original time], has been rescheduled to [new date] at [new time].
We apologize for any inconvenience this may cause. We look forward to your participation in the rescheduled webinar.
Letter #10: Change of Venue for [Event Name]
Please be advised that the venue for the [Event Name] event on [date] has been changed. The event will now be held at [new location].
All other details, including the time and program, remain the same. We apologize for any inconvenience and look forward to seeing you at the new venue.
Expert Tips
- Clearly state the purpose of the letter (confirming a change or update).
- Specify the original and updated details (date, time, location, etc.).
- Apologize for any inconvenience caused by the change.
- Provide any additional relevant information or instructions.
- Reassure the recipient of your commitment to their experience.
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own confirmation letter effectively:
Sample Sentences
- As I said on the phone this morning, I apologize for the confusion our misquotation has caused.
- We received your letter requesting that we correct your July 24, 2018, statement.
- Be assured that we have corrected the billboard wording that we discussed at last Friday's meeting.
- Enclosed is a revised copy of the final version of the Doe contract.
- This letter is to confirm our March 1 agreement that we will return the faulty handles and receive a full refund.
Key Phrases
- am sorry that
- an unfortunate error
- apologize for the error
- apologize for the inconvenience
- as I said on the phone
- caused the error
- did not agree with
- enclosed is a revised copy of
- for informing us so promptly
- for your telephone call
- for alerting us to
- glad that you picked up our error
- in the last shipment
- information was incorrect
- instead of the original
- made an error
- received your letter pointing out
- regarding our error in
- regret the unfortunate error in
- sorry for the
- thank you for
- the price should have been
- was incorrect
Sample Sentences
- The price for your shipment, as usual, will be $49,000, and most certainly not the $490,000 that you were billed.
- We have credited $59 to your account. Your next month's statement should reflect this change.
- Our new billboard will read "Doe Suites--a Great Place to Stay." Evidently, the sign painter got our job confused with a contract he has with the Doe Veterinary Clinic. The clinic's sign was to read "Doe Veterinary Clinic a Great Place to Spay." Fortunately, he has agreed to repaint our sign, and the clinic's, as well.
- Please note the corrections made on pages 245-247. They should reflect the revisions you suggested.
- During that discussion, we agreed that rather than return the hundreds of defective items, our distributors would simply document them and destroy them on site.
Key Phrases
- are reviewing your suggestions
- at no extra cost
- could easily be misinterpreted
- cover your expenses
- has been rectified
- have inspected the
- have notified the appropriate
- have changed the wording to
- include the newest corrections
- it now reads
- on the following pages
- please note the corrections
- rather than return the
- return the defective items
- the problem has been corrected
- the corrected edition
- the new wording will be
- to reduce the potential for misunderstanding
- to meet customer expectations
- will receive replacement stock
- will send corrected notices
- will replace the defective
- will correct the error
- will be ready for shipment
- will credit your account
- would appreciate your returning
Sample Sentences
- Thank you for your understanding. Please don't hesitate to call if you have further questions. We are eager to see that you are a satisfied Doe customer.
- I hope this clears up any confusion there may have been. Please call me if you have any questions.
- Please let me know in writing if these proposed changes meet with your approval.
- I am very pleased that we caught this before the book went to press. Thanks again for your help and your sharp eye.
- I have also sent copies of the contract to John and Jane for their review. I want to move quickly on this, but let's wait until after our meeting with them on Monday before we send anything to Springfield. Thanks again for your valuable assistance.
Key Phrases
- best wishes
- can be sure that
- don't hesitate to
- for accepting our apologies
- for your understanding
- for your timely
- glad we caught this before
- have sent copies to
- hope this clears up the
- if this is acceptable
- if you have further questions
- if you agree to these terms
- is an unfortunate exception
- regret the confusion
- regret any inconvenience this may have caused
- sure that this problem is
- thank you for
- to your satisfaction
- trust that this will
- very pleased that we
- welcome to call me
- will correct the situation
- will meet with your approval
- will resolve the
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