Complaint Letters for Poor Facilities & Equipment: Get Issues Resolved with Templates & Examples
Letter #1: Unsanitary and Unsafe Bathroom Conditions at Doe Park
The bathroom facilities at Doe Park on Main Street are in deplorable condition, posing a health hazard and safety risk to children and park visitors. The toilet is broken, exposing the sewer, and graffiti covers the walls. We urge you to promptly repair or close the facility to ensure the well-being of the community.
Letter #2: Unclean and Unsafe Shower Room at Fitness Center
The shower room at [fitness center name] has become unsanitary and unsafe, with grimy floors, overflowing trash bins, and disintegrating mats. This lack of cleanliness is unacceptable for a fitness facility. We urge you to take immediate action to improve the shower room's condition and maintain proper hygiene standards.
Letter #3: Unsuitable Flooring for Clogging Instruction at Bank
We rented the basement of [bank name] for clogging instruction on [date], but the shag carpet installed made it impossible to clog safely. We were not informed of this unsuitable flooring beforehand. We request a refund of the rental fee due to this misrepresentation of the facility.
Letter #4: Damaged Playground Equipment Posing Danger to Children
The playground equipment at [apartment complex name] is severely damaged and poses a safety hazard to children. The swings are broken, the paint is peeling, and the slide is missing bolts. We request immediate repairs or removal of the equipment to ensure children's safety.
Letter #5: Malfunctioning Treadmills at Gym
Several treadmills at [gym name] are malfunctioning, with jerky movements, inaccurate speed readings, and broken emergency stop buttons. These issues pose a safety risk to gym members. We request prompt repairs or replacements to ensure a safe workout environment.
Letter #6: Broken and Outdated Exercise Equipment in Apartment Complex Gym
The exercise equipment in the [apartment complex name] gym is broken, outdated, and unusable. Many machines are missing parts, and others are covered in rust. This lack of functional equipment limits residents' ability to exercise. We request that you invest in new, safe, and modern equipment to improve the gym's functionality.
Letter #7: Broken Elevator in Office Building Causing Inconvenience
The elevator in [office building name] has been out of order for several days, causing significant inconvenience for tenants and visitors, particularly those with disabilities. This lack of access to the upper floors is unacceptable. We request immediate repairs to the elevator to restore full functionality to the building.
Letter #8: Faulty Air Conditioning System in Hotel
The air conditioning system in [hotel name] is malfunctioning, causing the room temperature to become uncomfortably high. This issue has made it difficult to sleep and enjoy our stay. We request immediate repairs to the air conditioning system to ensure a comfortable environment for all guests.
Letter #9: Leaky Roof in Apartment Building
The roof in [apartment building name] is leaking, causing water damage to several units. This issue has been ongoing for weeks, and the lack of repair is causing further damage and creating a health hazard. We demand immediate action to fix the roof and address any resulting water damage.
Letter #10: Lack of Hot Water in Dorm Showers
The showers in [dorm name] have not had hot water for several days, making it difficult for residents to shower comfortably. This lack of basic amenities is unacceptable, especially during colder months. We urge you to address this issue promptly and restore hot water access to the dorm showers.
Expert Tips
- Clearly describe the issue with the facility or equipment.
- Specify the location or name of the facility or equipment.
- Explain the impact of the issue on yourself and others.
- Request specific action to be taken, such as repairs, replacements, or cleaning.
- Offer your assistance or cooperation in resolving the issue.
- Sense of Urgency: If the issue is urgent or poses a safety risk, incorporate words that convey urgency like "urgent," "important notice," or "act now."
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own complaint letter effectively:
Sample Sentences
- We are writing again to complain about the oven in our apartment. It still leaks gas and is a serious safety hazard. For more details see the enclosed copy of our March 3 letter.
- Last Sunday, while in the Memorial Park, I noticed how much trash there was on the grass and on the tennis courts. More dangerous still was all the broken glass on the tennis courts.
- As a new manager of a local PONY baseball team, I want to register a complaint about the maintenance of Centerville field. The third base dugout is in such disrepair that it is unusable. Half of my team must remain standing throughout the game because of a broken bench. The infield grass is covered with large rocks, making it difficult and dangerous to play on. Also, the sprinklers in the outfield rarely collapse all the way, inviting serious injury to an unsuspecting player.
- I need to draw your attention to the faulty fire hydrant outside of my shop. Twice in the last week it has leaked badly from its base, flooding the front of my clothing store. Besides the obvious inconvenience, I am worried that the high water pressure in the evenings might cause the hydrant to fail completely.
- We homeowners in Doe Canyon are concerned about the flood control dam at the top of the canyon. It is old, filled with debris, and no longer stretches across the whole canyon.
Key Phrases
- besides the obvious inconvenience
- call your attention to
- care about the condition of
- care about the safety of
- contract clearly states that
- creates a potentially dangerous
- dangerous for all involved
- direct your attention to
- find it necessary to complain about
- has been malfunctioning
- has been a problem for
- has been no change in
- have seen no action in spite of
- have written you previously
- in spite of our requests
- inviting serious injury
- is quite inadequate for
- is clearly defective
- is causing damage to
- is just a question of time before
- is very annoying
- must bring this to your attention
- need to report that
- need to maintain our facilities
- needs to be rectified
- potential disaster area
- presents a serious safety hazard
- remains defective
- think you should know
- want to register a complaint
- was inadequately repaired
- will cause further problems
- wish to inform you
- with many children in the area
Sample Sentences
- Please repair the gas leak in the heater or I may be obliged to file an official complaint with the city.
- Please see that local litter and vandalism laws are enforced with respect to this situation. Our organization will help in any way we can.
- We would appreciate it greatly if the Fire Department could find another way to conduct their hose exercises, so that our houses are not soaked every week.
- We hope the city will consider using pressure plates next time they work on the traffic lights around the city. It is very frustrating waiting for a light to turn green when there is absolutely no traffic coming in the other direction.
- We fear it may be a potential disaster area and request an inspection of the dam as soon as possible.
Key Phrases
- according to our contract
- according to our agreement
- according to our calculations
- are willing to lend a hand
- are obligated to
- are willing to help
- are willing to arrange for
- are willing to assist with
- as soon as possible
- at your next meeting
- contract clearly states that
- feel obligated to
- if you were in our place
- if you do not clean up
- if the repair is not performed
- may result from this negligence
- needs immediate action
- on the agenda for
- please enforce the existing statute
- problem could be eliminated by
- request an inspection of
- request that you
- requires immediate action
- requires immediate attention
- situation can be rectified by
- something needs to be done
- trust that the city will
- will take our case to
- will help in any way we can
- will file an official complaint
- will register a complaint with
- would not be too difficult to
- would like to recommend
- would like to suggest
- would appreciate it greatly
Sample Sentences
- I trust that you will make every effort to clear up this problem.
- Thank you for your help.
- I will appreciate your immediate attention to this matter.
- I hope to hear from you soon.
- Please contact me as soon as possible. I am eager to help rectify the situation.
Key Phrases
- am sure we can find
- am sure you will
- are more than qualified to
- are all proud of our
- as soon as possible
- as a concerned citizen
- can expect to hear from
- for sorting out this matter
- for your assistance
- for your cooperation
- for your willingness to
- have a great tradition of
- have always enjoyed
- have never before been dissatisfied with
- have confidence that
- hope to hear from you soon
- if you need more information
- look forward to
- make every effort to
- thank you for
- to hearing from you shortly
- to getting this problem cleared up
- to everyone's satisfaction
- to a cleaner city
- will be happy to
- will find a workable solution to
- will give immediate attention to
- wish to assure you that
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