Employee Complaint Letter Examples & Templates to Address Poor Service & Offensive Behavior

I was shocked by the offensive language used by your employee, [employee name], in the children's shoe department on [date]. Repeatedly using derogatory terms towards children is unacceptable. This behavior is offensive and unprofessional, and I hope you will address it promptly. I am willing to provide further details or act as a witness if needed.

I am writing to express my dissatisfaction with the rude treatment I have received from your teller, [teller name], on multiple occasions. During my recent visits to your [location] branch, [teller name] has been consistently dismissive and unhelpful, even referring to my transactions as "petty." This unprofessional behavior has made me feel unwelcome and undervalued as a customer. I hope you will address this issue with [teller name] and ensure that all customers are treated with respect.

I am writing to complain about the extremely rude and unprofessional behavior I experienced during a phone call with your employee, [employee name], on [date]. [Employee name]'s language was vulgar and offensive, making me deeply uncomfortable. This is not the kind of customer service I expect from your company, and I hope you will take appropriate action to ensure that such incidents do not happen again.

I am writing to express my disappointment with the condescending attitude displayed by your sales associate, [sales associate name], during my visit to your store on [date]. [Sales associate name]'s dismissive remarks and lack of interest in assisting me made me feel unwelcome and undervalued as a customer. I hope you will address this issue with [sales associate name] and emphasize the importance of providing respectful and attentive service to all customers.

I am writing to report a disturbing incident involving your employee, [employee name], who made racist remarks towards me during my visit to your [location] on [date]. [Employee name]'s comments were deeply offensive and unacceptable. I urge you to take immediate action to address this serious issue and ensure that all customers are treated with respect and dignity, regardless of their race or background.

I am writing to express my outrage at the disrespectful treatment my elderly mother received from your employee, [employee name], on [date]. [Employee name] was impatient, condescending, and even mocked my mother's age and physical condition. This kind of behavior is unacceptable and should not be tolerated. I urge you to take swift action to discipline [employee name] and ensure that all your employees are trained to treat elderly customers with respect and compassion.

I am writing to report a deeply disturbing incident involving your manager, [manager name], who directed homophobic slurs towards me and my partner during our visit to your [location] on [date]. [Manager name]'s behavior was hateful, discriminatory, and completely unacceptable. I demand that you take immediate action to address this serious issue and hold [manager name] accountable for their actions. Everyone deserves to be treated with respect and dignity, regardless of their sexual orientation.

I am writing to express my frustration with the lack of accommodation I received from your employee, [employee name], during my visit to your [location] on [date]. Despite informing [employee name] of my disability and requesting assistance, I was met with indifference and refusal. This lack of understanding and empathy is unacceptable and violates the rights of individuals with disabilities. I urge you to provide comprehensive training to all your employees on disability awareness and accommodation, ensuring that everyone can access your services without discrimination.

I am writing to report the aggressive and threatening behavior I experienced from your employee, [employee name], on [date]. During our interaction, [employee name] became increasingly agitated, raised their voice, and used intimidating language. I felt genuinely threatened and unsafe. This kind of behavior is completely unacceptable and has no place in a professional setting. I urge you to take immediate action to address this serious issue and ensure the safety and well-being of your customers.

I am writing to report a distressing incident of sexual harassment I experienced from your employee, [employee name], on [date]. [Employee name] made inappropriate comments, unwanted advances, and touched me without my consent. This behavior is unacceptable and has left me feeling violated and unsafe. I urge you to take immediate and decisive action to address this serious issue, including conducting a thorough investigation and holding [employee name] accountable for their actions. No one should have to endure sexual harassment in any form.