Payment Issue Letter Templates & Examples: Quickly Resolve Missing or Unsigned Check Problems
Letter #1: Missing Check in [Month] Payment Envelope
We received your payment envelope mailed on [date], but the check for $[amount] was not enclosed. Please review your records and send the payment to cover your [bill date] bill. Thank you for your continued business!
Letter #2: Payment Received, Check Requires Completion
We received your payment of $[amount] and appreciate your business. However, the enclosed check was not filled out completely. Please review the check and return it completed or send a new one.
Letter #3: Unsigned Check Received: Please Sign and Return
Thank you for your prompt payment! However, we noticed your check was unsigned. Please sign the attached check and return it with the enclosed payment slip.
Letter #4: Incorrect Check Received: Please Send New Payment
We received your [month] [bill type] bill payment, but the check was for a different amount and made out to [incorrect payee]. Please send a new check for the correct amount as soon as possible.
Letter #5: Missing Payment: Did You Forget to Include the Check?
We received your payment envelope, but unfortunately, the check was missing. Could you please double-check your records and send the payment for $[amount] to cover your [bill type] bill?
Letter #6: Oops! Your Check Needs a Signature
We appreciate your payment, but we noticed the check wasn't signed. No worries! Just sign the attached check and send it back to us.
Letter #7: Payment Mix-Up: Wrong Check Received
It seems there might have been a mix-up with your payment. We received a check for a different bill. Could you please send the correct payment for your [bill type] bill?
Letter #8: Action Needed: Unsigned Check
Your payment is almost complete! We just need you to sign the attached check and send it back in the enclosed envelope.
Letter #9: Incomplete Payment: Missing Check
We received your payment envelope, but it appears the check was not included. Please send the missing check for $[amount] to complete your payment.
Letter #10: Friendly Reminder: Please Complete Your Check
We noticed a small oversight on your check - it needs your signature. Could you please sign and return it so we can process your payment?
Letter #11: Payment Update: We Need a New Check
We received your payment, but the check was unfortunately filled out incorrectly. Please send a new check with the correct information.
Letter #12: Missing Payment: Please Check Your Records
We haven't received your payment for [bill type] bill. Please double-check your records and send the payment as soon as possible.
Letter #13: Quick Action Needed: Sign Your Check
Your payment is almost processed, but we need your signature on the attached check. Please sign and return it at your earliest convenience.
Letter #14: Payment Issue: Missing Check
We received your payment envelope, but it looks like the check wasn't inside. Please send the missing check to ensure your bill is paid on time.
Expert Tips
- Maintain a polite and understanding tone throughout the letter.
- Clearly state the issue (missing check, unsigned check, incorrect payment).
- Specify the amount due and the bill it pertains to.
- Provide clear instructions on how to resolve the issue (send a new check, sign and return the check).
- Thank the customer for their cooperation.
- Focus on Solutions: Emphasize how the letters can help resolve payment issues quickly and easily.
Write Unique and Personalized Letters: A Step-by-Step Guide
Follow these simple steps to write your own collection letter effectively:
Sample Sentences
- Thank you for your kind letter regarding our services.
- We appreciate the check (#142) you sent to us dated March 3.
- Your check (#418) reached our offices yesterday.
- Thank you for your consideration in attempting to send your payment at an early date.
- I received your letter regarding the payment you thought was enclosed in the same envelope.
- Thank you for the kind words about your satisfaction with our products and services.
- We received your check (#283) for $45.00 on April 7. Thank you for your promptness.
Key Phrases
- about your satisfaction with
- always grateful for your comments
- always rewarding when
- always gratifying to read your comments
- appreciated the check (#222)
- do the best we can
- expressing your trust
- for the payment envelope
- for attempting to update your account
- for the check dated March 15
- for responding so quickly
- for attempting to pay off the balance
- for taking the time out of your busy schedule
- have confidence in you as well
- in advance of the scheduled payment date
- in attempting to send
- in intending to send
- in wanting us to receive payment
- just want to thank you for
- prior to the scheduled payment date
- reached our offices three days ago
- received your letter stating
- regarding the payment you sent
- shows you have confidence in us
- thank you for your kind words
- thank you for taking the time
- thank you for your comments
- thank you for your consideration
- thank you for your prompt payment
- thank you for your promptness
- thank you for your prompt reply
- thank you for your correspondence
- thank you for your kind letter
Sample Sentences
- Unfortunately, the check that you referred to was not in the envelope.
- Naturally, we were surprised to find that there was no check in the envelope.
- Unfortunately, you did not sign the check.
- However, I regret that you didn't sign the check.
- I am sure that you did not realize that you failed to sign the check.
- We are sure that you meant to send your payment with your letter, but it was not enclosed.
- I am sure you will be as surprised as I was that your check did not accompany your letter.
Key Phrases
- am sorry to trouble you
- are sure you meant to send your payment
- can be resolved quickly
- did not sign the check
- easy to overlook
- failed to sign the check
- forgot to include your check
- found no check in the envelope
- had the correct amount
- have returned your check for your signature
- hope you didn't misplace it
- just a simple mistake
- know you were eager to get it paid off
- left the check unsigned
- never deposited your check
- possibly put it in another envelope
- problem with your payment
- received only the payment
- regret to inform you
- simply failed to put it in the envelope
- problem with your last payment
- sure we can work this out
- sure it is just an oversight
- sure you did not realize
- to find there was no check
- was not in the envelope
- would have paid off the balance
- would have balanced your account
- your check did not accompany your letter
Sample Sentences
- I am returning your check with this letter. Will you please sign it and return it as soon as possible.
- I trust you won't mind returning your signed check as soon as possible.
- I will put this transaction on hold while I wait for your payment.
- We would appreciate receiving your check for $700.00 at your earliest convenience.
- I am returning the check for your signature.
- We will appreciate your immediate attention to correct this oversight.
- I shall look forward to receiving your check next week.
Key Phrases
- add to next month's statement
- am returning your check
- appreciate your business
- appreciate your promptness
- as the payment was due last week
- as soon as possible
- at your earliest possible convenience
- at your earliest convenience
- can wait until next month
- combine it with next month's payment
- need payment by
- follow the same procedures
- hold on to your check
- hope you don't mind
- if you could please
- look forward to receiving
- make out a new check
- please correct this error
- please remit payment of
- please sign your check
- return your check, signed
- sign it and return it quickly
- the next scheduled payment
- to prevent further delay
- to assure prompt processing of
- will put this transaction on hold
- will appreciate your immediate attention
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