12+ Return Acknowledgement Email Examples & Templates for Refunds, Exchanges & Store Credits

Thank you for contacting us about returning your [item name]. We understand that sometimes things don't work out as planned, and we're here to help. To ensure a smooth return process, please review our return policy on our website [link to return policy].

Once you've reviewed the policy, you can initiate your return by replying to this email or calling us at [phone number]. We'll provide you with a return authorization number and any additional instructions.

We appreciate your business and look forward to assisting you further.

We've received your request to return the [item name]. We're sorry to hear it didn't meet your expectations. To expedite your return, please include the original packing slip with the returned item and send it to: [return address].

Upon receiving your return, we'll process your request according to your preference (exchange, refund, or store credit) within [number] business days. You'll receive a notification email once your return is complete.

If you have any questions, please don't hesitate to contact us.

Your request to return the [item name] has been approved. A pre-paid return label is attached to this email for your convenience. Simply print the label, affix it to your package, and drop it off at your nearest carrier location.

Once we receive your return, we'll process your request according to your preference (exchange, refund, or store credit) within [number] business days. You'll receive a notification email once your return is complete.

Thank you for choosing [Your Company Name].

We've received your request to return the [item name]. While we're disappointed it didn't work out, we're happy to help! A pre-paid return label is attached to this email for your convenience. Simply print the label, securely attach it to your package, and drop it off at your nearest carrier location.

Once your return arrives, we'll process your request for [exchange, refund, or store credit] (as you selected) within [number] business days. We'll send a confirmation email once everything is complete.

Is there anything else we can assist you with today? We're always happy to help!

We've received your order for [Product Name]. Thank you for your purchase!

Your order number is: [Order Number]

We'll notify you when your order ships, and you can expect to receive it within [Shipping Timeframe].

Thanks for subscribing to [Subscription Name]. Your subscription will begin on [Start Date].

We're excited to have you join our community and look forward to providing you with [Benefits/Content/Services].

Thank you for pre-ordering [Product Name]! We're thrilled that you're excited about this upcoming release.

We'll notify you as soon as [Product Name] is available and provide you with a shipping confirmation and tracking information.

Your order (#[Order Number]) has been received and is currently being processed. We'll send you an email as soon as your order ships with tracking information.

Thank you for choosing [Your Company Name]!

We appreciate your business and are thrilled that you chose [Product Name]. We hope you love it!

If you have any questions or need assistance, please don't hesitate to contact us.

Congratulations! Your subscription to [Subscription Name] is now active.

Get ready to enjoy [Benefits/Content/Services] starting today.

Thank you for subscribing to [Subscription Name]! We're so glad to have you join our community.

You'll receive your first [Delivery/Issue/Access] on [Date]. In the meantime, explore our website or app for exclusive content and resources.

Great news! Your order has been processed and will be shipping soon. We'll send you a tracking number once your package is on its way.

Thank you for your patience and for shopping with [Your Company Name].

We appreciate your continued support and are excited to have you with us for another [Subscription Period].

You'll continue to enjoy all the benefits of [Subscription Name], including [Benefits/Content/Services].